Are you fed up with annoying advertising popups whilst online, or perhaps strange messages on-screen that seem to suggest that you've been caught by some sort of virus?

Most of our call-outs involve the cleansing of computers that have become infected with some sort of virus or spyware - or indeed a combination of the two. We carry all the necessary software and tools to fix the majority of infections on-site*, although in extreme cases, it may be necessary, from both a practical and financial point of view to start again from scratch, and completely format the HDD and rebuild Windows, as long as you give us permission to do so.

The most important part of any cleanse is to install a good firewall and anti-virus software, as well as spyware/malware detection software. Now, you don't need to shop Plymouth and purchase the big-brand software to do this (including the yearly subscription of between £30-£60).

We've spent almost as long as we've been trading, trawling the internet for successful, non-time limited demo utilities that are free to use**. We believe we've found some of the best out there, and now carry this software on call-outs. All you need is an internet connection to update them. If you are currently running one of the big brand utilities, and your subscription is running out, give us a call to see what options are available to you.

Our "No Fix, No Fee" scheme is not applicable to this service.

Booking Us:
Do you want to arrange an appointment with us?
First off, we don't have a callout fee (unless the appointment is cancelled with no good reason, see note). Quite a lot of local computer engineers operate on a fixed fee basis, charging by the job - this could work out expensive in the long run! We just charge by the hour for the job you've called us out for, we're not expensive. The engineer will then take a few basic details before arranging a mutually convenient time to visit.

* Note: Virus/spyware cleanses are not guaranteed successes because of their very problematic nature. Cleanses can take in excess of 2 hours, depending on various factors.
** Note: Businesses may be required to purchase commercial versions of our software.